Press release
15 March 2006

Bulldog responds to SME demands with ground-breaking new internet and phone packages

Bulldog Communications, the leading innovator of high speed broadband and phone services for small businesses, today announced the launch of new broadband internet and phone packages that give small and medium sized businesses the capability to exploit the potential of advanced phone services and high performance broadband internet as much as they need, without incurring excessive costs.

The new business packages, Small Business and Medium Business are aimed at sub-10 employee businesses and sub-50 employee businesses respectively and were developed following extensive market research . Bulldog’s research revealed that many small and medium sized businesses feel held back because they cannot get flexible, high performance broadband internet and phone services with the right support package, at a price they can afford. This means they cannot communicate with and respond to their customers as fast, or as often, as they would like.

With Bulldog Small Business, small businesses with up to 10 employees can have the best value 8 Mbps broadband package in the UK market, including up to three phone lines with competitive rates, free Bulldog-to-Bulldog calls and a single, integrated bill. BT customers can port all their existing phone numbers and these lines, which are the same as traditional phone lines, can be used for phone, fax or Point of Sale. Customers will also have unlimited broadband usage, McAfee security software for three PCs and advanced calling features bundled in the package. Bulldog provides dedicated freephone business support lines seven days a week.

With Bulldog Medium Business, businesses with up to 50 employees will enjoy the benefit of a bundled solution, which includes premium business broadband, with symmetric upload and download speeds to support business critical applications and up to eight phone lines that will easily integrate into an existing phone system . Bulldog offers competitively priced tariffs, while maintaining the quality of traditional phone lines. Bulldog also offers data-only high performance broadband packages, Bulldog Premium Broadband, for customers who don’t require voice lines.

Medium Business fits a key requirement for SMEs: that communications infrastructure scales to support the growth of the business as a whole. Because growing businesses do not always have technical problems within working hours, Bulldog has also significantly extended the hours when customer support is available for its broadband and voice services. Bulldog Medium Business and Premium Broadband customers will have 24/7 access to dedicated customer support representatives.

Carlo Soresina, director of sales and marketing, Bulldog Business, said, “Small businesses in the UK are faced with a communications crisis and are crying out for a solution. Too many know they need better communication capabilities, but cannot find a supplier that understands how they work. We understand the need for simple, reliable and supported packaged offerings and today’s announcement represents the first phase of our ‘Office-in-a-Box’ vision for smaller businesses. Over time, we will be adding many more value-added solutions to our packages so that our customers can gain even more from working with Bulldog.”

In a separate release today, Bulldog announced the findings of a research study that highlights key SME communications pain points. Key points include: